Connection Revolution has received TRUSTe's Privacy Seal signifying that this privacy statement and our practices have been reviewed for compliance with the TRUSTe program viewable on the validation page available by clicking the TRUSTe seal. If you are not satisfied with our response you can contact TRUSTe here. The TRUSTe programs apply only to the information collected on the Connection Revolution Site, Connection Revolution and Connection Revolution Services, and do not apply to any downloadable software available on the Site.
Connection Revolution complies with the U.S. – E.U. Safe Harbor framework and the U.S. - Swiss Safe Harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal data from European Union member countries and Switzerland. Connection Revolution has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view Connection Revolution’s certification, please visit http://www.export.gov/safeharbor/.
1. Why is my information needed?
Connection Revolution products are web based; because of this they may require the use of first and last names, billing contact information, a password and a valid email address as a login. Therefore, at a minimum, we may require such necessary information in order to establish your account with us.
2. What information does Connection Revolution gather/track and how is it used?
PERSONAL INFORMATION: Information gathered at www.Connection Revolution.com is done so on a voluntary basis. We collect personal information from users including (at a minimum) first and last names, an email address to be used as a login, and a password as well as comments on blog postings and job and press inquires. When a user registers online for the free version of the service, Connection Revolution will take steps to verify the email address supplied to us to ensure it is accurate. The premium service requires Connection Revolution to collect billing contact information and a credit card number which will also be verified to ensure it is accurate. Your email address may be used to send you periodic product newsletters, offers and usage tips from Connection Revolution. We use the collected information to deliver services, process payments, update our records, communicate with you about products and services, and generally maintain your accounts with us. Because of our commitment to present the best possible product to all our users, we track the category of services selected by our individual users as well as all information pertaining to user satisfaction. To ensure the quality of our product, we reserve the right to maintain evaluation and feedback records.
3. With whom does Connection Revolution share the information?
BUSINESS INFORMATION: Information that is collected by our Services is considered confidential Business Information. Business Information includes app data, task data, messages, files, contact lists, and any other business information you provided when using the Connection Revolution Services. We will collect and use Business Information only as necessary to appropriately support the Service, for the purpose of anticipating, diagnosing, supporting or resolving any problems that might limit or disrupt the quality of our customers’ service experience or as required by law. We do not build or give access to administrative tools that would allow Connection Revolution employees to view business information. You should be aware that any personally identifiable information you submit to your Connection Revolution profile or blog can be read, collected or used by others who share the same workspace(s) as you.
4. How can I review, correct and update my personal information?
MOBILE APPLICATIONS: When you download and use our Services, we automatically collect information on the type of device you use, operating system version, and information necessary to configure the application for your device and preferences. We collect geolocation data only if a user elects to provide it in conjunction with an activity such as a post. You may opt-in to receive push notifications in order to alert you to messages, tasks, items in which you are mentioned or referenced, subscribed events, workspace changes, or reminders you have set. You can change your notifications at any time in the app Settings.
5. How can I opt out of Connection Revolution’s collection, use and distribution of my information?
PARTNERS: In some cases we provide the Services or sell product lines jointly with other businesses. For these co-branded offerings in which a third party is involved in your transactions, we will sometimes share or jointly collect customer information related to those transactions with that third party. On the co-branded registration pages we will state who is collecting or receiving the information and whose privacy statement governs its use so that you will know at the time you create your account exactly how your information will be used. If you are registered with Connection Revolution through a partnership and you request to opt out of receiving promotional updates we will also provide your email address to that partner so that they may also discontinue sending you messages on behalf of Connection Revolution.
AFFILIATES: We may sometimes share or jointly collect information with our parent entity (Cloud Custom Solutions) and the wholly owned subsidiaries and affiliated divisions of our parent company entity.
6. How does Connection Revolution protect my information from loss, misuse or alteration?
SESSION RECORDS: To maintain our quality of service and to assist in the analysis of product performance, we may also gather data on connection information, including the timing and size of all packets sent over the Internet during a session. The gathered information is used only to ensure the highest quality experience possible when using Connection Revolution products.